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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
Site has been down for days... - Review by
Sula submitted on March 14, 2003 |
Customer's web site: www.javxchange.com |
Length of time hosted by this company: 1 year - 3 years |
Date when last hosted by this company (as of March 14, 2003): 1 year - 3 years ago |
Plan used: Bronze |
Customer service rating: 2 out of 10 |
Technical quality rating: 1 out of 10 |
Cost rating: 1 out of 10 |
Overall rating: 1 out of 10 |
My site and theirs have both been down for 3+ days and still counting as of today. This is totally unacceptable since e-mail, and Sql database are unreachable. I can't even contact them to see what's the problem. What's more, I just paid for this month's Bronze service. I want a refund and will terminate my service with them if this keeps up for a few more days.
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