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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
Run away! - Review by
Anonymous submitted on February 26, 2003 |
Customer's web site: N/A |
Length of time hosted by this company: 1 year - 3 years |
Date when last hosted by this company (as of February 26, 2003): Less than 3 months ago |
Plan used: N/A |
Customer service rating: 1 out of 10 |
Technical quality rating: 1 out of 10 |
Cost rating: 1 out of 10 |
Overall rating: 1 out of 10 |
I had my site hosted with Valueweb for almost three years. During the last year (2002) they merged with some company I don't even remember the name (Netaffinity, probably) and the service quickly became terrible. You know, email was already useless and slow to begin with, but then they added overloaded servers (don't even think of Valueweb if you need Php or Perl for your site!). I called them many many times, and they answered it was my fault, because obviously the error I was getting (503: server not available !) was generated from a buggy script. I moved my site, keeping all the scripts the way they were, and everything suddenly worked again... I am even getting my email, which wasn't usually possible with their overloaded mail servers, and I am sending my newsletter without problems (and I always thought that the problems I had were coming from Mojomail, the perl program I use to manage the newsletter....). Please, do yourself a big favour: run away from Valueweb!
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