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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Extremely frustrating - Review by
Anonymous submitted on June 5, 2003 |
| Customer's web site: N/A |
| Length of time hosted by this company: over 3 years |
| Date when last hosted by this company (as of June 5, 2003): Over 3 years ago |
| Plan used: Bronze |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 3 out of 10 |
| Cost rating: 1 out of 10 |
| Overall rating: 2 out of 10 |
Extremely poor service recently. Definitely seen a decline over the past year, similar to many of the other reviews I've been reading. I've sent several requests for tech assistance due to a recent change to FREE-BSD servers (which was not asked for, and which caused many perfectly functional and simple Perl programs to stop working). But support was pretty much non-existent. I plan to move to another provider as soon as possible. Too bad. Back in the Tabnet days these folks were fine.
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