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Please note that this form is only for web host company's representatives. Responses from others will not
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You are responding to the following review:
| Stay away - Review by
Chris submitted on September 3, 2002 |
| Customer's web site: N/A |
| Length of time hosted by this company: less than a month |
| Date when last hosted by this company (as of September 3, 2002): Less than 3 months ago |
| Plan used: Almost Mature Plan |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 6 out of 10 |
| Overall rating: 1 out of 10 |
I was drawn to vindematrix by their value for money. Unfortunatly after a very short space of time my site was down with no explanation and no reply from their "Support" team. A week later It came back up for about a week or two and now so far It's been down for about two weeks. No one returns any e-mails and there is no other way to contact them but they will still continue to bill you just fine. I can only go by my own experiences of them but I would definatly warn people away. It seems that they are just out to get your money and then drop you. The problem is getting your domain name back - they don't put your details down as the owner.
Stay well away.
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