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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Flaky Servers / CGI - Review by
submitted on February 18, 2002 |
| Customer's web site: www.radiantcompany.com |
| Length of time hosted by this company: less than a month |
| Date when last hosted by this company (as of February 18, 2002): Private |
| Plan used: N/A |
| Customer service rating: 7 out of 10 |
| Technical quality rating: 2 out of 10 |
| Cost rating: 2 out of 10 |
| Overall rating: 2 out of 10 |
Only are only staying w/ this host for a few more weeks
because every few days the site would either
not be responding, respond *very* slowly,
or the CGI scripts would be mal-functioning.
Tech-Support was always there and responsive to
tell us that, yes, they were having difficulties
on their end! It was so unreliable we finally
decided we must take them up on their 30 money back guarentee. We definitely did NOT receive
a 99.9% uptime, as they advertise.
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