WebIntellects - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

Webintellects Rocks! - Review by Matt submitted on December 27, 2002
Customer's web site: www.mattscomputers.com.au
Length of time hosted by this company: 1 month - 3 months
Date when last hosted by this company (as of December 27, 2002): Current customer
Plan used: Gold
Customer service rating: 10 out of 10
Technical quality rating: 10 out of 10
Cost rating: 10 out of 10
Overall rating: 10 out of 10
Webintellects is excellent value for money considering that local host companies here in Australia charge over twice the price for an equivalent plan. 

The procedure to transfer my existing domain name was very easy. This had me worried when I first signed up because of problems with other hosts in the past.

This time all I had to do was login to melbourne.it with my registry key and change the primary and secondary dns. Within several hours my site was up and running.

I have only ever had one problem. I fired off an email to support and to my surprise I had received an email within 10 minutes. This was even during the XMAS holiday period. Service was restored shortly after.

In summary, I highly recommend this host. If I need to host any more sites in the future then I will have no hesitation in using them again.

 

 

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