|
|
Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| A large improvement over last two host. - Review by
submitted on January 26, 2003 |
| Customer's web site: nospam.com |
| Length of time hosted by this company: 1 month - 3 months |
| Date when last hosted by this company (as of January 26, 2003): Current customer |
| Plan used: Yearly Plan |
| Customer service rating: 10 out of 10 |
| Technical quality rating: 10 out of 10 |
| Cost rating: 10 out of 10 |
| Overall rating: 10 out of 10 |
Well, after two attempts on the journey to finding a host who actually tries, I believe I found one. My first host was ok, then got to big for their pants. Second host was pure hell! (Stay away from a host that has HR as its initials).
This time around I did research. I called 4 or 5 host I was comparing here. Webintellect was the only ones to answer the phone. They always answered stupid sales questions quickly (stupid because if they take the time to answer those, support I would figure would do the same) via e-mail.
My account was set up in under an hour (they called me first since I paid for the year), the e-mail had everything I needed, and they handled my register name transfer at Godaddy.
Support has been good the one time I used it. I had a e-mail problem with sending and authentication requirements. Opened a support entry and had a response in 15 minutes. No joke.
I would recommend these guys. The only thing I can complain about is phone support is not 24 - 7. But that I can live with.
The last thing is that over the years my business addresses have made their way on spam list. I use to receive 15 - 20 spam e-mails a day on my info and webmaster accounts. Webintellect has some filters that have cut this down to 1 - 2. I thought something was wrong with my e-mail because I noticed a lot less e-mails. It dawned on me it was spam. This was an added bonus, especially when you hate spam as much as I do.
Hopefully they do not grow to fast like my first host. They have been great.
|
This page is not connected with the company. These reviews and ratings are only the opinion of
the poster, are no substitute for your own research, and should not be relied upon for any purpose.
|