WebIntellects - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

Really great people - Review by Pat submitted on July 16, 2003
Customer's web site: awaywegotravel.com
Length of time hosted by this company: 3 months - 1 year
Date when last hosted by this company (as of July 16, 2003): Current customer
Plan used: Their basic plan
Customer service rating: 10 out of 10
Technical quality rating: 10 out of 10
Cost rating: 10 out of 10
Overall rating: 10 out of 10
Just like the millions who have went before me, we all know how daunting and over-powering the Internet can be. Where do you buy a name? How do you get a web site? How do I get my own e-mail address set up? Plus many others worries. I was very frustrated to say the least. My first experience was a nightmare. My son referred Webintellects to me because he has used them for a while now. I can not begin to tell you how glad I was to take his advice.

Webintellects techs helped me through many things. Zach is a wonderful and patient guy. He never made me feel like I was wasting his time or that my questions were stupid. From walking me through buying my first domain name to later setting up my e-mail address that I have on my business cards, he was GREAT! I was lucky and got him on the phone twice. But I am sure anyone would have been just as helpful. Thank you. I am now on the Internet. :))))

 

 

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