Webstrike Solutions - Review Response

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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:


Very good service - Review by Adam submitted on September 1, 2002
Customer's web site: www.adamkelley.com
Length of time hosted by this company: 1 month - 3 months
Date when last hosted by this company (as of September 1, 2002): Current customer
Plan used: Free for 1 year then annually (forget cost)
Customer service rating: 9 out of 10
Technical quality rating: 9 out of 10
Cost rating: 9 out of 10
Overall rating: 9 out of 10
Have been hosting with them for a couple months now.  They have resolved every issue (nothing serious or major) that has come up and have been very good at returning emails.

However, do note that their tech support people are located in Australia, so business hours in the states, are "sleeping" hours over there.  Though it is nice being able to shoot off an email at 11:00 PM EST time and getting a response in minutes, when most other businesses in North America would take the next business day to get back to you.

All in all, I'm pretty happy so far.  Am considering hosting several client sites with them in the near future.

I only give them 9's because I very rarely ever rate anybody or anything a perfect score...



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