Webstrike Solutions - Review Response

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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:


NO! - Review by submitted on October 16, 2002
Customer's web site: www.cantonwholesalefloral.com
Length of time hosted by this company: 3 months - 1 year
Date when last hosted by this company (as of October 16, 2002): Less than 3 months ago
Plan used: 1 year
Customer service rating: 1 out of 10
Technical quality rating: 1 out of 10
Cost rating: 1 out of 10
Overall rating: 1 out of 10
We had more down time then with any other host. There FP ex were corrupt and Microsoft would help them fix them FREE and they didn't care. Everytime I up dated our site, it would go down and they would take 1-2 days to fix it. Microsoft checked my code and said it was not the code, but a problem at there end. They canceld our account before the end of our contract. We lost emails and data and they didn't care. They told me to "PISS OFF". There support is not 24x7. It takes 2 days before they return your email, if they ever do.



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