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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Excellent - Review by
Dave L submitted on July 29, 2003 |
| Customer's web site: Submitted but not made public |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of July 29, 2003): Current customer |
| Plan used: N/A |
| Customer service rating: 9 out of 10 |
| Technical quality rating: 8 out of 10 |
| Cost rating: 9 out of 10 |
| Overall rating: 9 out of 10 |
Service has almost always been quick (email response in less than a day) and knowledgeable (esp. compared with other hosting places I've used).
Since their tech support is in Australia, the time zone difference can be a plus for me since I'm hosting sites that I maintain outside my normal job. (It's great getting email response in under an hour in the evening; I'm in Pacific Time.)
I have two sites with them, one with two domain names. (Second aliased domain name was a one-time small setup fee; other places typically charge more and make it a recurring fee.)
They offer both Microsoft Windows and Linux servers. I used Windows.
The only issue I've had is their 100 MB disk space limit. I'm starting to outgrow it.
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