Webstrike Solutions - Review Response

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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:


Mixed Bag - Review by Anonymous submitted on August 28, 2003
Customer's web site: Submitted but not made public
Length of time hosted by this company: 3 months - 1 year
Date when last hosted by this company (as of August 28, 2003): Current customer
Plan used: N/A
Customer service rating: 8 out of 10
Technical quality rating: 6 out of 10
Cost rating: 7 out of 10
Overall rating: 8 out of 10
The good:

lots of space (100 MB)
unlimited email accounts
MS Access
-- can add your own database, not ask for it to be added
web control panel
fairly quick response to questions

The not to good:

email up and down
must ask to have password protected directory changed - can't change yourself
no options for mailing lists (listservs)

My biggest peeve is that the control panel shows the password protected directory option, but does not explain that this creates a user on the server, and the Webstrike folks must make the changes. Why have something password protected if you can't change it yourself frequently?



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