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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| service lacking - Review by
submitted on March 24, 2003 |
| Customer's web site: www.aomuniverse.com |
| Length of time hosted by this company: 3 months - 1 year |
| Date when last hosted by this company (as of March 24, 2003): Less than 3 months ago |
| Plan used: N/A |
| Customer service rating: 3 out of 10 |
| Technical quality rating: 3 out of 10 |
| Cost rating: 3 out of 10 |
| Overall rating: 5 out of 10 |
They started off pretty good but ended up getting loads of downtime and taking out a support ticket can sometimes take forever to respond. The final boiling point was when I had advertised for weeks for a live clinic I was holding at a certain time on a certain day and they ended up being down for it.
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