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Please note that this form is only for web host company's representatives. Responses from others will not
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You are responding to the following review:
| Keeps changing things - Review by
submitted on July 5, 2003 |
| Customer's web site: www.softwareforlandlords.com |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of July 5, 2003): Current customer |
| Plan used: basic |
| Customer service rating: 3 out of 10 |
| Technical quality rating: N/A |
| Cost rating: 2 out of 10 |
| Overall rating: 3 out of 10 |
They have started reviewing cgi scripts, and renamed my formmail.pl script because it was insecure. They did this without notice and without warning, taking a key part of my site offline suddenly.
I tried to update my script to the latest version of Matts formmail,pl, but it wouldn't run with their perl. I have also had other supposedly standard perl scripts that wouldn't run.
So I found and installed the nms formmail.pl script, and it worked OK for about two months. Then XO changed something and broke the script, again taking down my site. When I discovered it, I rolled back to the old, insecure formmail.pl since I need that site up and running, submitted a trouble ticket, and told them I'd move my site if they disabled the formmail.pl again prior to resolving the problem.
Not 12 hours later, they disabled the formmail.pl script and have provided me with no reason why the other script abruptly broke - they must have changed their perl.
I'm moving the site right now, and am leaving this review since I discovered this site.
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