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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
ecommerce too slow - Review by
submitted on April 6, 2002 |
Customer's web site: www.bowwowbits.com |
Length of time hosted by this company: 3 months - 1 year |
Date when last hosted by this company (as of April 6, 2002): Current customer |
Plan used: N/A |
Customer service rating: 2 out of 10 |
Technical quality rating: 2 out of 10 |
Cost rating: 2 out of 10 |
Overall rating: 2 out of 10 |
I have two sites with XO. The first was just for fun, and I don't have any problems with it. Then I hosted my biz site there, with Miva Merchant shopping cart and it's nothing but problems. I have so little traffic and you'd think I was getting a million hits a day, it just drags. Also, customer service is does not exist. I have emailed about all the problems so I can document. They have confirmed that there are problems, but they never get back to me. When i contact them about this and that I would like an update, they just tell me they will let me know when they have it figured out...that was 5 weeks ago, I still haven't heard. I'm looking for a new hosting service and will move as soon as I find someone reliable.
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