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You are responding to the following review:
|they should call it "Customer Don't Care" - Review by
Anonymous submitted on January 14, 2003|
|Customer's web site: Submitted but not made public|
|Length of time hosted by this company: 1 month - 3 months|
|Date when last hosted by this company (as of January 14, 2003): Less than 3 months ago|
|Plan used: Geocities Pro|
|Customer service rating: 1 out of 10|
|Technical quality rating: 8 out of 10|
|Cost rating: 1 out of 10|
|Overall rating: 1 out of 10|
|Everything was great at first. Page Builder is a breeze to use and the pricing for Geocities Pro is fair. Everything was fine until I had a problem not addressed in the FAQs. As far as I can tell NO ONE works at Geocities CustomerCare. I have sent at least ten e-mails with no response. Wait. That's not accurate. The webmaster and account information sections sent back automated e-mails telling me to contact GeoCities for help; they're the ones that never responded. I would not recommend this service to anyone.|
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