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You are responding to the following review:
|Terrible - Review by
submitted on May 14, 2003|
|Customer's web site: joeconvert.com|
|Length of time hosted by this company: 3 months - 1 year|
|Date when last hosted by this company (as of May 14, 2003): Less than 3 months ago|
|Plan used: Geocities Pro|
|Customer service rating: 1 out of 10|
|Technical quality rating: 4 out of 10|
|Cost rating: 2 out of 10|
|Overall rating: 1 out of 10|
|None of the "extras" Geocities offered ever worked (Front Page extensions, buit-in site building tools). I paid to move my domain to another hosting company, and I've had no luck in completing the transaction. I got the registry key for the domain registrar (Melbourne IT), but it won't process the dns change. Melbourne IT says I have to contact Yahoo; Yahoo keeps replying with the same cut-and-paste messages about going back to Melbourne IT. I cancelled my premium service, because their help page said to do so would initiate instructions about how to change my dns info; that turned out to be another link to Melbourne IT. No phone support, and I can't get a real answer from a real person via e-mail. Seems pretty deliberate to me. I'll be forced to reinstate my Geocities service, and then they'll automatically bill me for my renewal. Meanwhile, I'm out the 49:95 I paid to the new hosting company.|
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