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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
excessive downtime & lost emails - Review by
niqkita submitted on January 30, 2003 |
Customer's web site: www.fetishize-me.com |
Length of time hosted by this company: 1 month - 3 months |
Date when last hosted by this company (as of January 30, 2003): Current customer |
Plan used: business professional |
Customer service rating: 7 out of 10 |
Technical quality rating: 3 out of 10 |
Cost rating: 2 out of 10 |
Overall rating: 4 out of 10 |
in the past 2 months since I signed up with them I've had more slow loads, downtime & errors than I had in the previous 2 years with a smaller host, including emails being lost during downtime. Who knows how many opportunities I've lost because of them. Today after waiting 15 minutes to see if my site would come back on it's own I spent nearly an hour on hold, my site came back 5 minutes before they got to my call. They have been nice when they do answer though.
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