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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
Unresponsive bunch of Yahoos - Review by
Anonymous submitted on March 12, 2003 |
Customer's web site: www.signarama-dallas.com |
Length of time hosted by this company: 3 months - 1 year |
Date when last hosted by this company (as of March 12, 2003): Current customer |
Plan used: N/A |
Customer service rating: 1 out of 10 |
Technical quality rating: 2 out of 10 |
Cost rating: 3 out of 10 |
Overall rating: 2 out of 10 |
These bozos changed a key setting when using Outlook Express, and didn't notify their customers - no email, no notification on-line (OK, technically they did post it on-line, but it was a week later). You have to get really lucky to find the tech support number. And I was trying to get my domain registry information, and was locked out of my account maintenance. I was putting in the correct credit card number for verification (I could see it on the screen), but when I e-mailed support, they claimed it wasn't the correct number. They wouldn't look in their own database to confirm it. I'm on this site tonight looking for a new host.
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