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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
ZERO customer service - Review by
submitted on June 4, 2002 |
Customer's web site: fsbo-cfl.com |
Length of time hosted by this company: 1 month - 3 months |
Date when last hosted by this company (as of June 4, 2002): Less than 3 months ago |
Plan used: N/A |
Customer service rating: 1 out of 10 |
Technical quality rating: 6 out of 10 |
Cost rating: 1 out of 10 |
Overall rating: 1 out of 10 |
I recently opened and uploaded my website to Yahoo's servers. Right after upload I realized there were no Frontpage extentions on the server. I sent a request via the 'priority email' customer service....no answer. I sent a repeat, then another, then another. I have sent a total of 6 requests over the last 3 weeks with no answer. The only answer I got was an autoresponder when I asked how to discontinue my service and move to another hosting company. They won't keep me as a customer, but they are quick to tell me how to leave! Unbelievable!
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