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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

there are more stable alternatives - Review by Anonymous submitted on May 25, 2003
Customer's web site: Submitted but not made public
Length of time hosted by this company: 3 months - 1 year
Date when last hosted by this company (as of May 25, 2003): 3 months - 1 year ago
Plan used: One Plan
Customer service rating: N/A
Technical quality rating: 3 out of 10
Cost rating: 6 out of 10
Overall rating: 3 out of 10
Luckily I'm not a kind of person in need of a working customer support thus I can't rate it.  Now the facts I've experienced: They switched off my POP3 catch-all account when they did some kind of software change and I had to noticed it a few weeks later by wondering about not getting mail to some of my adresses. C'mon, it can't be that difficult to write a script that properly migrates ALL settings. And today their mailserver had a few hours outage again (mail outages happen occasionally). Their most slable technical asset seems to be their webserver. I reached my website whenever I tried. From a geek's point of view I can say just: there are more stable alternatives for the same amount of bucks.

 

 

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