pair Networks - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

Reliable, but don't ask questions - Review by submitted on May 30, 2002
Customer's web site: Submitted but not made public
Length of time hosted by this company: 3 months - 1 year
Date when last hosted by this company (as of May 30, 2002): Current customer
Plan used: N/A
Customer service rating: 5 out of 10
Technical quality rating: 8 out of 10
Cost rating: 8 out of 10
Overall rating: 8 out of 10
Very reliable -- to my knowledge, hasn't been down in over 9 months.  But the site is hard to navigate/understand.  Takes many, many clicks before I can view one of my image files, and I still can't organize/rearrange them.  I sent a long, detailed critique/wish list a few weeks ago.  Response I got was unfriendly and unhelpful. 

I forward my auction email thru Pair.  Most of the time, the mail is delivered very quickly, but about 20% of the time, there are major delays.

 

 

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