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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| More down than up - Review by
Anonymous submitted on June 8, 2003 |
| Customer's web site: Submitted but not made public |
| Length of time hosted by this company: 3 months - 1 year |
| Date when last hosted by this company (as of June 8, 2003): 3 months - 1 year ago |
| Plan used: Standar 9.95/mo plan |
| Customer service rating: 3 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 7 out of 10 |
| Overall rating: 2 out of 10 |
In the past moth I'd say that my site hosted by them has been up 20-25% of the time. That includes email and control panel access. Requests emailed to "sales" or "support" always come back asking me to submit problems through the control panel. I always reply back that I would if it was accessible. After that, little to no communication.
They were really good until Dec of 2002, and then things started going downhill. I'm looking for a new host.
A shame, because when they were good, they were great. But not anymore.
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