phpwebhosting.com - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

More down than up - Review by Anonymous submitted on June 8, 2003
Customer's web site: Submitted but not made public
Length of time hosted by this company: 3 months - 1 year
Date when last hosted by this company (as of June 8, 2003): 3 months - 1 year ago
Plan used: Standar 9.95/mo plan
Customer service rating: 3 out of 10
Technical quality rating: 1 out of 10
Cost rating: 7 out of 10
Overall rating: 2 out of 10
In the past moth I'd say that my site hosted by them has been up 20-25% of the time.  That includes email and control panel access.  Requests emailed to "sales" or "support" always come back asking me to submit problems through the control panel.  I always reply back that I would if it was accessible.  After that, little to no communication.

They were really good until Dec of 2002, and then things started going downhill.  I'm looking for a new host.

A shame, because when they were good, they were great.  But not anymore.

 

 

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