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Host: Easyspace
Host URL:
Average customer rating: 3.93 out of 10 based on 4 votes
| Insulting - Review by
submitted on August 28, 2003 |
| Customer's web site: more-than-one.com |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of August 28, 2003): Less than 3 months ago |
| Plan used: Basic |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 4 out of 10 |
| Cost rating: 1 out of 10 |
| Overall rating: 2 out of 10 |
Used to be reliable, but a series of long outages over the last 3 months made them untenable.
HOWEVER, the REAL problem isn't the unreliability. It is the so-called 'support'.
Take a look at their site. Telephone number? No. Clear support offer/email? No.
Dig deep through all sorts of barriers and you will find a contact form. It might as well not be there.
Contact them and get canned text back, which doesn't answer the question. Re-contact them and be prepared to have your notes not even read properly, as they are likely to repeat the same canned text.
Oh yes, and don't expect this to happen quickly. They don't seem to bother checking very often at all. I got one response per DAY, and yes, my site was down during this.
They are probably my biggest ever hosting mistake.
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| Untitled - Review by
submitted on August 14, 2003 |
| Customer's web site: N/A |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of August 14, 2003): 3 months - 1 year ago |
| Plan used: domain plus forwardiong |
| Customer service rating: 7 out of 10 |
| Technical quality rating: 7 out of 10 |
| Cost rating: 4 out of 10 |
| Overall rating: 4 out of 10 |
They made me pay to remove banners. a little pricey, but good support. DOnt use them any more though. try dr2.net
Representative of Easyspace? Click here to respond to this review.
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| Untitled - Review by
Anonymous submitted on August 14, 2003 |
| Customer's web site: N/A |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of August 14, 2003): Current customer |
| Plan used: Standard |
| Customer service rating: 2 out of 10 |
| Technical quality rating: 5 out of 10 |
| Cost rating: 6 out of 10 |
| Overall rating: 3 out of 10 |
The site doesn't seem to have much downtime. However, the support area is very lacking with a long wait (and still waiting) for a response to queries.
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| Reliable - Review by
Anonymous submitted on July 19, 2003 |
| Customer's web site: Submitted but not made public |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of July 19, 2003): Current customer |
| Plan used: 30 MB Hosting Plan |
| Customer service rating: 7 out of 10 |
| Technical quality rating: 8 out of 10 |
| Cost rating: 5 out of 10 |
| Overall rating: 7 out of 10 |
Easyspace is a very reliable hosting service out of the UK. I don't know what there uptime stats are, but over the last 3 years ther may have been 2 times when there was an interuption and usually with email recovery. The only negative thing I find with them is cost. You have to pay extra to not have banners, and for front page support.
Representative of Easyspace? Click here to respond to this review.
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This page is not connected with the company. These reviews and ratings are only the opinion of
the poster, are no substitute for your own research, and should not be relied upon for any purpose.
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