FutureQuest - Reviews at Web Hosting Ratings

At first, I started with them after being tired of the hosting choices my ex-business partner was making. First a cheapo who moved our site to a new IP address without forwarding. Then a "friend" of his who basically wouldn't allow me anything. Then I found FQ...

Lightening fast FTP, great uptime, amazing service, everything they use is customized to their company. NO CPANEL!!!! The custom CNC is great, stats decent, their web interface to EZ-MLM fantastic, free spam assasin with the ability to black hole an addres (who actually has "sales@mydomain.com"?), or bounce anything that doesn't pass spam filters. Lots of control, easily.

Since then I tried other hosts for some small projects or to get cheaper access to MySQL. All dismal experiences. All new sites of mine are at FQ. I'd rather pay more and have it done right the first time.

A lot of other webmasters laugh at me for paying a onetime fee for subdomains and IRM's. Well, after my other host upgraded Cpanel and mispointed my add-on domains to empty directories that were created by the upgrade, I'm more convinced than ever I'd rather pay money than heartache.

Hosting is important to my business. If it's important to yours, FQ is the best.

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Great, but pricey MySQL - Review by Davin Granroth submitted on May 8, 2003

Customer's web site: envisionic.com

Length of time hosted by this company: 1 year - 3 years

Date when last hosted by this company (as of May 8, 2003): Current customer

Plan used: Basic, Silver

Customer service rating: 10 out of 10

Technical quality rating: 10 out of 10

Cost rating: 8 out of 10

Overall rating: 9 out of 10

FutureQuest has great customer support. I've rarely needed it, but when I have it was there and email support response time is measured in MINUTES. Awesome. They are a little pricier than other options, but I'll pay more for great support. However, I wish they had a MySQL option on one of their lower-end packages. Too pricey.

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Can't Beat'em! - Review by submitted on March 7, 2003

Customer's web site: www.SassyDevil.com

Length of time hosted by this company: 1 month - 3 months

Date when last hosted by this company (as of March 7, 2003): 3 months - 1 year ago

Plan used: I think it was their $25-30 virtual plan

Customer service rating: 10 out of 10

Technical quality rating: 10 out of 10

Cost rating: 9 out of 10

Overall rating: 10 out of 10

I was with FutureQuest until I learned that some of my content (specifically, adult fan fiction) might violate their rules. They said I shouldn't put anything on my sites that I wouldn't want a 10-year-old to see, so I moved to a different host (Blue Gravity [bluegravity.com], also highly recommend, even though their prices are a bit higher than some). But if you have a non-adult site, I highly recommend FutureQuest. Their prices are a bit higher than some, but their quality is worth it. They have extremely helpful customer service and tech help, a handy web forum for customers, and you get a lot of great features.

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FutureQuest rocks. - Review by Lisa submitted on February 13, 2003

Customer's web site: www.lisabeebe.com

Length of time hosted by this company: 1 year - 3 years

Date when last hosted by this company (as of February 13, 2003): Current customer

Plan used: Basic

Customer service rating: 10 out of 10

Technical quality rating: 10 out of 10

Cost rating: 10 out of 10

Overall rating: 10 out of 10

They recently doubled my disk space from 50MB to 100MB, but I still pay the same price. The packages listed on webhostingratings seem outdated and don't have the lastest info. Check futurequest.com because I think they now offer more in each package.

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bad uptime - Review by submitted on January 7, 2003

Customer's web site: www.stopmakingsense.org

Length of time hosted by this company: less than a month

Date when last hosted by this company (as of January 7, 2003): Current customer

Plan used: basic

Customer service rating: 2 out of 10

Technical quality rating: 2 out of 10

Cost rating: 6 out of 10

Overall rating: 2 out of 10

I've only been using FutureQuest for 3 weeks. At the beginning, the staff seemed friendly and knowledge, offering quick reponses and helpful advice. The host offers 99.5% uptime garauntee. However, less than 3 weeks after I signed up, my site (along with all FutureQuest servers) experienced a severe server outage that lasted several hours. FutureQuest doesn't have a live support phone line to call for assistance, and all their tech support is done via their website and email, all of which was inaccessible due to the server outage, effectively leaving me in the dark for an extended period of time.

Luckily, FutureQuest offers a trial period and offers money-back if you cancel within a certain period of time. If you can afford the downtime, FutureQuest is a good host. For me, uptime is everything and I find instances like this unacceptable with web hosts.

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The BEST in the business! - Review by Anonymous submitted on November 4, 2002

Customer's web site: passimproductions.com

Length of time hosted by this company: 1 month - 3 months

Date when last hosted by this company (as of November 4, 2002): Current customer

Plan used: 150 MB

Customer service rating: 10 out of 10

Technical quality rating: 10 out of 10

Cost rating: 9 out of 10

Overall rating: 10 out of 10

FutureQuest isn't cheap, but it's worth every penny. This is the dream company I've been searching for. After being frustrated by a number of other companies (including the unbelievably awful Liquid Web that's promoted on this site), I switched over and never plan to leave. I don't know a lot about web sites - I just want mine to work. With Future Quest, it does. Their customer service is top-notch, with super super fast email responses (usually less than five minutes). I've NEVER had downtime, which is a dream come true. The servers are fast and not crowded with a million other sites. Expensive? You bet. Sort of like a Mercedes is expensive compared to a Dodge Dart. FutureQuest is the Mercedes of web hosts and, if you don't mind spending a little extra, I highly recommend them. For those of you who are frustrated by you online experiences THIS IS YOUR ANSWER! A dream come true. Thanks FutureQuest! You're the BEST!!!!!!!

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Great service but expensive MySQL? - Review by Deb submitted on September 8, 2002

Customer's web site: Submitted but not made public

Length of time hosted by this company: 3 months - 1 year

Date when last hosted by this company (as of September 8, 2002): Current customer

Plan used: Basic

Customer service rating: 10 out of 10

Technical quality rating: 8 out of 10

Cost rating: 5 out of 10

Overall rating: 9 out of 10

I've been with them for 7 months and they are just fabulous. But now I need MySql and I find I will need to double my $$ to get a plan that gives me that - every other host with great ratings that I've checked has this included in most of their plans, and at less money than I'm now paying - why not Futurequest?

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Great - Review by Matt submitted on August 23, 2002

Customer's web site: novaoprc.org

Length of time hosted by this company: 3 months - 1 year

Date when last hosted by this company (as of August 23, 2002): Current customer

Plan used: Basic

Customer service rating: 10 out of 10

Technical quality rating: 10 out of 10

Cost rating: 9 out of 10

Overall rating: 10 out of 10

Something I rarely say about anything in the computer industry -- FutureQuest just works -- I can count on them being up and responsive -- and without the technobable that you often get from companies in this business. That said, you get what you pay for -- I wish more disk space and MySQL were included in the basic package.

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Untitled - Review by Susan submitted on August 4, 2002

Customer's web site: traumaworks.org

Length of time hosted by this company: 1 year - 3 years

Date when last hosted by this company (as of August 4, 2002): N/A

Plan used: basic

Customer service rating: 10 out of 10

Technical quality rating: 10 out of 10

Cost rating: 10 out of 10

Overall rating: 10 out of 10

The FutureQuest team is nothing short of exceptional.
I have had all 3 of my web sites listed with them and
remain very pleased with the customer service and the
tech support. It's a great community participation
program in that you can get a lot of help and support
from FutureQuest members as well as the staff. I have
used other web hosting companies in the past, but
nothing has come close to the products and support which
futurequest has to offer.

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Great service and multiple urls - Review by Anonymous submitted on July 19, 2002

Customer's web site: www.waterfordva-wca.org

Length of time hosted by this company: over 3 years

Date when last hosted by this company (as of July 19, 2002): Current customer

Plan used: Basic

Customer service rating: 10 out of 10

Technical quality rating: 9 out of 10

Cost rating: 9 out of 10

Overall rating: 9 out of 10

Top reason to like is that they let you host many urls from the same account which is a big saving. There is only a one time setup fee for each url. For $180 a year I manage 5 sites.

Great technical support. I was a novice and they gave me one-to-one help in using their service

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Perfection - Review by Ryan submitted on May 19, 2002

Customer's web site: Submitted but not made public

Length of time hosted by this company: 1 month - 3 months

Date when last hosted by this company (as of May 19, 2002): Current customer

Plan used: Standard

Customer service rating: 10 out of 10

Technical quality rating: 10 out of 10

Cost rating: 9 out of 10

Overall rating: 10 out of 10

Absolutely no problems...PERFECTION.

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Good but way short on disk space. - Review by Anonymous submitted on January 1, 2002

Customer's web site: www.beechwoodbaptist.org

Length of time hosted by this company: 1 month - 3 months

Date when last hosted by this company (as of January 1, 2002): Less than 3 months ago

Plan used: N/A

Customer service rating: 9 out of 10

Technical quality rating: 10 out of 10

Cost rating: 5 out of 10

Overall rating: 8 out of 10

First rate host as far as support and technical savvy. Downside is disk space that makes you feel like you just ate an 8 dollar, 5 piece shrimp cocktail at an overpriced restaurant. Also the head cheese tech can be an elitist.

FutureQuest representative's Barry Sowder response:

Disk space is a controversial subject in this industry. Please see our strong stance at http://www.futurequest.net/Beware/ .

Untitled - Review by Anonymous submitted on December 19, 2001

Customer's web site: www.ppsweb.net

Length of time hosted by this company: 1 year - 3 years

Date when last hosted by this company (as of December 19, 2001): N/A

Plan used: basic

Customer service rating: 10 out of 10

Technical quality rating: 9 out of 10

Cost rating: 8 out of 10

Overall rating: 9 out of 10

phenomenal uptime. cost slightly higher than most, but VERY good support, and all features I could want.

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This page is not connected with the company. These reviews and ratings are only the opinion of the poster, are no substitute for your own research, and should not be relied upon for any purpose.