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Host: Web2010
Host URL:
Average customer rating: 3 out of 10 based on 2 votes
| TERRIBLE customer service - Review by
submitted on August 14, 2003 |
| Customer's web site: Submitted but not made public |
| Length of time hosted by this company: over 3 years |
| Date when last hosted by this company (as of August 14, 2003): Current customer |
| Plan used: N/A |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 3 out of 10 |
| Cost rating: 5 out of 10 |
| Overall rating: 3 out of 10 |
I have been with these guys since they *were* web2010.com*. They are now called HostCentric. I've been with them since our site went online about 4+ years ago and while I have very few complaints regarding uptime etc....when there HAS been a problem with our site being down, their customer service is PATHETIC. Today we have been down for 3 hours. Losing money like .... through a goose and no sympathy from them. Seriously considering changing hosts.
Representative of Web2010? Click here to respond to this review.
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| Poor value - Review by
submitted on February 5, 2002 |
| Customer's web site: www.novuscomposites.com |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of February 5, 2002): Current customer |
| Plan used: business unix |
| Customer service rating: 5 out of 10 |
| Technical quality rating: 4 out of 10 |
| Cost rating: 3 out of 10 |
| Overall rating: 3 out of 10 |
I am very displeased with the service we have received from Web2010. The last two months our site is closed down for 1-2 days each month with no explanation. I have requested tracking software which is supposed to be included in our plan, numerous times and never received it. Each year when I renew the service I get switched to a different plan with no explanation. I would not recommend doing business with this company.
Representative of Web2010? Click here to respond to this review.
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