Web2010 - Reviews


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   Host: Web2010
Host URL:

Average customer rating: 3 out of 10 based on 2 votes


 

TERRIBLE customer service - Review by submitted on August 14, 2003
Customer's web site: Submitted but not made public
Length of time hosted by this company: over 3 years
Date when last hosted by this company (as of August 14, 2003): Current customer
Plan used: N/A
Customer service rating: 1 out of 10
Technical quality rating: 3 out of 10
Cost rating: 5 out of 10
Overall rating: 3 out of 10
I have been with these guys since they *were* web2010.com*.  They are now called HostCentric.  I've been with them since our site went online about 4+ years ago and while I have very few complaints regarding uptime etc....when there HAS been a problem with our site being down, their customer service is PATHETIC.  Today we have been down for 3 hours.  Losing money like .... through a goose and no sympathy from them.  Seriously considering changing hosts.

Representative of Web2010?  Click here to respond to this review.

 

 

Poor value - Review by submitted on February 5, 2002
Customer's web site: www.novuscomposites.com
Length of time hosted by this company: 1 year - 3 years
Date when last hosted by this company (as of February 5, 2002): Current customer
Plan used: business unix
Customer service rating: 5 out of 10
Technical quality rating: 4 out of 10
Cost rating: 3 out of 10
Overall rating: 3 out of 10
I am very displeased with the service we have received from Web2010. The last two months our site is closed down for 1-2 days each month with no explanation.  I have requested tracking software which is supposed to be included in our plan, numerous times and never received it.  Each year when I renew the service I get switched to a different plan with no explanation.  I would not recommend doing business with this company.

Representative of Web2010?  Click here to respond to this review.

 

 

This page is not connected with the company.  These reviews and ratings are only the opinion of the poster, are no substitute for your own research, and should not be relied upon for any purpose.  


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