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Host: Web Axxs
Host URL:
Average customer rating: 2 out of 10 based on 1 vote
| will not use these guys again - Review by
md submitted on April 9, 2003 |
| Customer's web site: tomcreation.com |
| Length of time hosted by this company: 3 months - 1 year |
| Date when last hosted by this company (as of April 9, 2003): Current customer |
| Plan used: W-Host VDS2 |
| Customer service rating: 3 out of 10 |
| Technical quality rating: 4 out of 10 |
| Cost rating: 3 out of 10 |
| Overall rating: 2 out of 10 |
I travel outside of the US frequently and cannot access technical support via their website. Therefore I cannot support my customer using their tech support. Emails to their sales staff has not resolved the problem. I consider the downtime that is reported back to me excessive. For April alone (10 days) the site was down for 7 hrs and 21 minutes. Jan was down for 13 hrs and 54 minutes.
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