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Host: Webburner
Host URL:
Average customer rating: 5.9 out of 10 based on 4 votes
| Actually quite good - Review by
Brendan McKitrick submitted on August 5, 2003 |
| Customer's web site: www.sektah.com |
| Length of time hosted by this company: 3 months - 1 year |
| Date when last hosted by this company (as of August 5, 2003): Current customer |
| Plan used: Business Level 1 |
| Customer service rating: 8 out of 10 |
| Technical quality rating: 9 out of 10 |
| Cost rating: 10 out of 10 |
| Overall rating: 8 out of 10 |
I can't speak for any other reviews here, but my experiences with WebBurner have actually been quite good. Excellent value-for-money webhosting that provides a wide array of features for a good price. Their tech support is quite good for the price, with most issues being resolved within 10 minutes - 4 hours - I'm based in Australia, so the majority of my contact with tech support is done when it's 2am in the morning in America.
The ASP components are great, the control panel gives you an extensive amount of control over things, and there's a wide array of other features. I have had one or two teething issues with them, such as component set-ups, but these have all been resolved quickly, and are of the nature I expect when first migrating a site over to a new webhost.
Uptime is quite good - perhaps a total of 2 hours per month of downtime, if that.
In all, highly recommended. If you need super-reliability and crazy support, then you can shell out for RackSpace - but for this price, the service that WebBurner provides is excellent.
Trust me, I know, I've had fun encounters with both M6.net and HostDepartment.com prior to this ;-)
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| Untitled - Review by
Anonymous submitted on March 6, 2003 |
| Customer's web site: multiple |
| Length of time hosted by this company: 3 months - 1 year |
| Date when last hosted by this company (as of March 6, 2003): Current customer |
| Plan used: B-II |
| Customer service rating: 2 out of 10 |
| Technical quality rating: 3 out of 10 |
| Cost rating: 1 out of 10 |
| Overall rating: 2 out of 10 |
Hosts are down every few days, 24-7 support is not answering the phone, there is noone logged on 24-7 live-chat, FrontPage errors are repeated every few days, ...
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| Excessive Downtime - Review by
submitted on February 21, 2003 |
| Customer's web site: www.provisions-pcs.com |
| Length of time hosted by this company: 3 months - 1 year |
| Date when last hosted by this company (as of February 21, 2003): Current customer |
| Plan used: Business Level I |
| Customer service rating: 4 out of 10 |
| Technical quality rating: 4 out of 10 |
| Cost rating: 3 out of 10 |
| Overall rating: 4 out of 10 |
I have been hosting with Webburner for about 4 months. They experienced significant problems with initial set up. Once these problems were overcome they were quite reliable until recently, at which point they appeared unable to cope with the latest round of virus attacks. The initial onslaught took down their servers for about 36 hours. Within a week their servers went down again. Their technical response team informed me that "This is not their fault. It is a problem with Microsoft's Operating System." I imagine that the folks in Redmond would not agree. In any case, this company appears to be admitting to me, their customer, that they are incable of providing reliable Windows hosting. Conseqeuently, if you want reliable hosting, consider a different operating system, a different hosting company, or both. (Because these guys will tell you to your face that they cannot deliver.)
While their support people are friendly and courteous, they do not appear able to deliver the goods - not if you are relying on your site for business purposes.
Their prices are low, but in the end I guess you get what you pay for.
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| Fast & loaded w/ features - Review by
Anonymous submitted on June 12, 2002 |
| Customer's web site: masterhosts.com |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of June 12, 2002): 1 year - 3 years ago |
| Plan used: Level III |
| Customer service rating: 8 out of 10 |
| Technical quality rating: 9 out of 10 |
| Cost rating: 10 out of 10 |
| Overall rating: 9 out of 10 |
I find them to be one of the best hosting values out there.
Super fast severs with no down time I've seen in over a year.
SQL 20/50 mb is included with plans LII and LIII.
I'm shocked these guys don't have more exposure as others do with half the features and twice the price!
Try em’ out for 30 day’s free you won’t sorry IHMO.
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the poster, are no substitute for your own research, and should not be relied upon for any purpose.
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