Bizland - Reviews at Web Hosting Ratings

I run a simple cgi based forum website. For the past several months, I have nothing but troubles at bizland. My users are getting script errors, connection errors and various other errors. When you email tech support, they say they can see the site with no problems.

Representative of Bizland? Click here to respond to this review.

the worst - Review by submitted on August 27, 2003

Customer's web site: N/A

Length of time hosted by this company: 3 months - 1 year

Date when last hosted by this company (as of August 27, 2003): Less than 3 months ago

Plan used: basic plan

Customer service rating: 1 out of 10

Technical quality rating: 1 out of 10

Cost rating: 1 out of 10

Overall rating: 1 out of 10

although I'm a relative novice to the whole webpage world, I can safely tell you that Bizland is absolutely the worst company I've ever dealt with - their server recently crashed, destroying my entire website - 100's of hours of work gone - no compensation, no apologies - (i learned the hard way that you have to back everything up...my fault) - i actually had a supervisor tell me that I'm responsible for the destruction of my site -???- their customer service is horrid - expect to wait at least 30 min. to an hour everytime you contact them - i can't say enough about how awful this whole experience was - i was lied to multiple times and generally given the run-around - stay away from them at all costs

Representative of Bizland? Click here to respond to this review.

Untitled - Review by Don Roble submitted on August 11, 2003

Customer's web site: www.dizzydragon.com

Length of time hosted by this company: over 3 years

Date when last hosted by this company (as of August 11, 2003): 3 months - 1 year ago

Plan used: value

Customer service rating: 9 out of 10

Technical quality rating: 6 out of 10

Cost rating: N/A

Overall rating: 8 out of 10

Have never had much in the way of a problem with Bizland. The only headache I've had was the new e-mail client.

Representative of Bizland? Click here to respond to this review.

Getting worse - Review by submitted on August 7, 2003

Customer's web site: www.cassilly.org

Length of time hosted by this company: 1 year - 3 years

Date when last hosted by this company (as of August 7, 2003): Current customer

Plan used: Pro -designed for developers -- a joke at present.

Customer service rating: 1 out of 10

Technical quality rating: 1 out of 10

Cost rating: 2 out of 10

Overall rating: 2 out of 10

Representative of Bizland? Click here to respond to this review.

Pretty easy to use - Review by submitted on July 29, 2003

Customer's web site: www.e-thongs.com, www.blueridgesilkworks.com, shendowatchman.com, tandemeatmarket.com

Length of time hosted by this company: 1 year - 3 years

Date when last hosted by this company (as of July 29, 2003): 1 year - 3 years ago

Plan used: Value membership, Charter membership

Customer service rating: 5 out of 10

Technical quality rating: 4 out of 10

Cost rating: 8 out of 10

Overall rating: 4 out of 10

I have been dabbling at making websites for others, and myself, and the site is pretty easy to use for a beginner which is very good. However, the downtime is a real hassle when I can't get into any of my sites to update them!! I mean days of down time, support is usually good if you call them but if you send an email, it can take a couple of days! At first they were pretty good but lately downtime has been a REAL problem. I'm looking elsewhere.

Representative of Bizland? Click here to respond to this review.

Pretty good - Review by Rich Rollock submitted on July 4, 2003

Customer's web site: famhistdirectory.com

Length of time hosted by this company: 1 year - 3 years

Date when last hosted by this company (as of July 4, 2003): Current customer

Plan used: N/A

Customer service rating: 6 out of 10

Technical quality rating: 6 out of 10

Cost rating: 6 out of 10

Overall rating: 6 out of 10

Several times in the last few weeks, their office has been closed during working hours. The recording says to contact support through the internet. If I had wanted that, I would have used that. They do not support Access, which I need badly, but all in all, they have been a pretty good hosting service. I haven't noticed any unannounced downtime.

Representative of Bizland? Click here to respond to this review.

Poor Support - Review by don submitted on May 31, 2003

Customer's web site: Submitted but not made public

Length of time hosted by this company: 1 year - 3 years

Date when last hosted by this company (as of May 31, 2003): 1 year - 3 years ago

Plan used: Charter

Customer service rating: 2 out of 10

Technical quality rating: 1 out of 10

Cost rating: 2 out of 10

Overall rating: 2 out of 10

While good for a starter there are many features they don't support. No live support 24/7; slow to respond and when they do they lack real knowledge.
Currently looking for new hosting service

Representative of Bizland? Click here to respond to this review.

No Customer Service - Review by B. Gould submitted on May 27, 2003

Customer's web site: www.lesboispark.org

Length of time hosted by this company: 1 year - 3 years

Date when last hosted by this company (as of May 27, 2003): Private

Plan used: N/A

Customer service rating: 1 out of 10

Technical quality rating: 5 out of 10

Cost rating: 6 out of 10

Overall rating: 2 out of 10

They cancelled my site when someone else called in and asked it to be cancelled without a username or password. I have been trying for 5 days now to get Bizland support to fix the problem.

Representative of Bizland? Click here to respond to this review.

Untitled - Review by Marc submitted on April 12, 2003

Customer's web site: N/A

Length of time hosted by this company: over 3 years

Date when last hosted by this company (as of April 12, 2003): Over 3 years ago

Plan used: N/A

Customer service rating: 9 out of 10

Technical quality rating: 9 out of 10

Cost rating: 8 out of 10

Overall rating: 9 out of 10

(3) years - (3) differenst sites without any problems with support. Geared for newer, smaller business, which it provides for well.

Representative of Bizland? Click here to respond to this review.

worst - Review by Anonymous submitted on April 2, 2003

Customer's web site: november.bizland.com/store

Length of time hosted by this company: N/A

Date when last hosted by this company (as of April 2, 2003): Less than 3 months ago

Plan used: shope site

Customer service rating: 1 out of 10

Technical quality rating: 2 out of 10

Cost rating: 3 out of 10

Overall rating: 1 out of 10

Well let's see were do i begin, the people they have answering the phone for them are very rude,I did not like calling bizland with questions,fearing a rude person would answer the call,they didn't now how to explain to me why my site was not coming up, the person on the phone just had jokes to make about the site, and the tools that is offered to build the site have no chance in competeing with other web site and i now because i looked at a lot of other sites.

Representative of Bizland? Click here to respond to this review.

Poor Customer Support - Review by Hannah submitted on March 29, 2003

Customer's web site: circleofharmony.com

Length of time hosted by this company: 3 months - 1 year

Date when last hosted by this company (as of March 29, 2003): 3 months - 1 year ago

Plan used: N/A

Customer service rating: 1 out of 10

Technical quality rating: 5 out of 10

Cost rating: 8 out of 10

Overall rating: 2 out of 10

Bizland uses an optional site builder called Site Delux with their service. For one week now I have been unable to edit my web-site pages-add new mercandise, remove sold merchandise, etc.
Customer support says that they cannot duplicate my "issue". They blame my browser, which I have cleared, and software that I have never used.
I read the message boards for Bizland.com and many people are having the same problem with no real effort from customer support. Many people are losing business.
Customer support does lie!

Representative of Bizland? Click here to respond to this review.

Poor Business Standards - Review by submitted on January 1, 2003

Customer's web site: www.diecast18.com

Length of time hosted by this company: 1 year - 3 years

Date when last hosted by this company (as of January 1, 2003): 3 months - 1 year ago

Plan used: Business Pro

Customer service rating: 1 out of 10

Technical quality rating: 6 out of 10

Cost rating: 7 out of 10

Overall rating: 2 out of 10

Use of poor business standards to collect payment. When they require payment, they will use pop up messages that will be read by every user visiting your site. They should send you a private message or a phone call requesting you attention instead of letting everyone know about it.

Representative of Bizland? Click here to respond to this review.

2years of good service and up-time - Review by submitted on August 1, 2002

Customer's web site: baylessgas.bizland.com, oorg.bizland.com

Length of time hosted by this company: 1 year - 3 years

Date when last hosted by this company (as of August 1, 2002): Current customer

Plan used: Charter

Customer service rating: 9 out of 10

Technical quality rating: 7 out of 10

Cost rating: 8 out of 10

Overall rating: 8 out of 10

I've had sites on Bizland for at least two years. I've only ever had one problem with bad frontpage components and they fixed it. Tech supposrt actually CALLED me at home on a SATURDAY to get it straightened out! Can you IMAGINE??? they've been quick to respond to questions and I'm about to upgrade a site w/domain name at Bizland. I'd recomend them! Julie

Representative of Bizland? Click here to respond to this review.

Good newbie host - Review by submitted on July 19, 2002

Customer's web site: bryantrv.com

Length of time hosted by this company: 1 year - 3 years

Date when last hosted by this company (as of July 19, 2002): 3 months - 1 year ago

Plan used: Value

Customer service rating: 6 out of 10

Technical quality rating: 4 out of 10

Cost rating: 7 out of 10

Overall rating: 5 out of 10

While I was at Bizland, they seemed to be very good for an absolute newbie (which I was)- and they seemed to be more geared toward that type of client.
I don't regret the time I was there- always got good support, but I finally needed features they just didn't provide.
Most of the access problems I had were traceable to Exodus.

Representative of Bizland? Click here to respond to this review.

service - Review by submitted on March 3, 2002

Customer's web site: www.armstrongsystems.bizland.com

Length of time hosted by this company: 1 year - 3 years

Date when last hosted by this company (as of March 3, 2002): Current customer

Plan used: charter

Customer service rating: 1 out of 10

Technical quality rating: 7 out of 10

Cost rating: N/A

Overall rating: 2 out of 10

they change conditions without notification. Support personnel are instructed to lie to keep things simple. there is no billing tracebility.

Representative of Bizland? Click here to respond to this review.

This page is not connected with the company. These reviews and ratings are only the opinion of the poster, are no substitute for your own research, and should not be relied upon for any purpose.