PowWeb - Reviews at Web Hosting Ratings

I cannot recommend powweb. Website was down every single day. Always just for a few minutes, but it was down!
When powweb accused me to sent spam email I canceled. I did not sent spam. I sent a monthly newsletter to subscribers. One of them complained to powweb instead of just clicking the unsubscribe link in the email. They shut down my page until I realized it and contacted them what's going on. This behavier is rediculous.

PowWeb representative's response:

Powweb has a very strict anti-spam policy. Those that abuse that policy are often terminated depending on the level of abuse.

I am happy to see spammers complain. Maybe this will keep any other llama spammers away from our services.

Untitled - Review by submitted on February 14, 2002

Customer's web site: N/A

Length of time hosted by this company: less than a month

Date when last hosted by this company (as of February 14, 2002): Less than 3 months ago

Plan used: $93/year

Customer service rating: 1 out of 10

Technical quality rating: 1 out of 10

Cost rating: 9 out of 10

Overall rating: 1 out of 10

Despite multiple written communications to PowWeb went unanswered, I attempted to contact PowWeb by phone. The # listed in Whois is not valid. AT&T "00 info" has no listing for PowWeb in any of the three cities PowWeb gives as its address. I will now attempt to get some response via snail mail.

PowWeb representative's response:

We are very easy to reach:

http://powweb.com/contact.html

Reliable and Affordable, Great Mail - Review by Anonymous submitted on February 2, 2002

Customer's web site: Submitted but not made public

Length of time hosted by this company: 1 year - 3 years

Date when last hosted by this company (as of February 2, 2002): Current customer

Plan used: They only have one!

Customer service rating: 9 out of 10

Technical quality rating: 9 out of 10

Cost rating: 10 out of 10

Overall rating: 10 out of 10

Used InterLand for first 3 years, but Tech Support and Reliability was bad. No down time first year, called tech support once. Tech Support ANSWERED LIVE on third ring!! Price is worth the 100 POP 3 emails alone!

Representative of PowWeb? Click here to respond to this review.

Untitled - Review by Allyn Crowe submitted on January 16, 2002

Customer's web site: www.fueledandaflame.com

Length of time hosted by this company: 1 year - 3 years

Date when last hosted by this company (as of January 16, 2002): Current customer

Plan used: Value

Customer service rating: 7 out of 10

Technical quality rating: 6 out of 10

Cost rating: 8 out of 10

Overall rating: 9 out of 10

They have been great so far. We had a problem with their service level one month so they gave us a credit.

The only problem we have is that they have a tendancy to not communicate with their users.

Representative of PowWeb? Click here to respond to this review.

Losta bang for the buck - Review by Anonymous submitted on January 15, 2002

Customer's web site: Submitted but not made public

Length of time hosted by this company: 1 month - 3 months

Date when last hosted by this company (as of January 15, 2002): Current customer

Plan used: The only plan they have

Customer service rating: 8 out of 10

Technical quality rating: 9 out of 10

Cost rating: 10 out of 10

Overall rating: 8 out of 10

You get a hell of a lot for under $8 a month. Support is pretty good, but their web-based email setup is awful.

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PowWeb - Review by Lynda submitted on January 11, 2002

Customer's web site: Submitted but not made public

Length of time hosted by this company: 3 months - 1 year

Date when last hosted by this company (as of January 11, 2002): N/A

Plan used: N/A

Customer service rating: 1 out of 10

Technical quality rating: 1 out of 10

Cost rating: 1 out of 10

Overall rating: 1 out of 10

I have one web site hosted with powweb and want to set up another one for a competing busienss - because of the stupid way that they have built their business model (based on credit card number), I have to set up subsequent accounts under the same umbrellas of the credit card - great - all the competitors get to see the same control panel for everyone!!! And it appears that there is no way for the credit card to be disabled once it is in their system. No answer from the billing department for days - no answer of the phone and no response to emails. Absolutely horrible way to run a business!!!

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